did you WOW someone today?

I was looking through a book called the Little Black Book of Connections when I came across a chapter titled WOW!

The first thing that came to mine was little things! It's when we do the little things that we get a WOW out of people. The power of  wow is unbelievable. We see it with little things such as going up and shake someone's hand that comes in the facility. First reaction is WOW!

An example of how the little things work that I really liked is when one of our customer goes to a meat shop and sees the kid at the back with a white shirt full of sauce. She first think My God this kid could of washed his shirt last night before coming to work but then decides to ask him what happened. He said the sauce machine broke and his white shirt got the most of it. She asked if his mom was going to be able to wash that shirt tonight and he said he leaved on his own. Well, she got her meat and left. She came back 15 mins later and had bought him the soap he needed to get the stain out and left instructions with him.

When she told me the story she said it was because of us and what we do, the little things we take the time to do for her and how we made her say wow! so many times.

The WOW moments are a great form of word of mouth advertising. People hear the stories and they want to be a part of it to see if a WOW moment will happen to them. It's also a great way to promote yourself.  Like Jeffery Gitomer, The author of the book I talked about earlier,. He was at the airport one day and was looking at a guy kicking the bank machine that had taken his card. HE could of easily say this guy is crazy I hope I don't have to sit beside him! He instead nicely went over and introduced himself and give the guy the 100$ in needed so he could have cash to get home. Gave his address not knowing if he would see his 100$ again. 2 days later, he received a check for 100$ and a job offer for 1.6 millions dollars, just because he had made the  decision he wanted to have a life of "helping other people".

When we take the time to do these things we are really changing our lives for the better and the life of the people that are around us.

Did you take the time to remember who gave you a WOW moment?

Did you take the time to WOW anyone today?