Three separate thoughts I had today…

A. Rewards
Can come in many different forms. Some of the best rewards are those that come unexpected. We must never expect rewards or be disappointed when they fail to appear. When we have expectations, we are setting ourselves up for disappointment which may lead to anger – which would lead to one (you) not attracting those very rewards that bring excitement in our daily lives.
From letting someone cut in-line in traffic to opening a door for someone with their hands full or even offering a positive comment, ‘you look great today!’ – why not give out as many rewards as possible? Many have told us – some of the smallest things can have the most impact and are the most appreciated by those who care. We have this opportunity everyday. It goes as deep as choosing to be happy for the day or just choosing to be unconditional with your actions.
This very compilation of words would make any grandmother cry – simple theories that impact so heavily and that are mostly free will triple in value when a smile is added! Wow, if only it was that easy…
Do you know what I love about our job? Making every hour special. Adding a personal touch and taking ownership over delivering that experience…we all have the opportunity to make someone’s day…to provide rewards!


B. 5way Melody
Passion – a strong liking or enthusiasm for a subject or activity
Desire – to want something very strongly
Confidence – self-assurance or a belief in your ability to succeed

Seems simple to read and associate – but the cold reality is that applying this to one’s life and following through is hard work and that isn’t mentioned anywhere up there. That’s because it’s a given and once we accept the line-up we can take the first step in creating our success.
:Passion to commit to…:Desire to complete short-term pains for long term gains…
:Confidence to be consistence and relentless…:Hard work to follow through and run the full yardage…

Therefore: passion + desire + confidence + hard work = your success!


C. Don’t be afraid to push!
Our position gives us serious power…we must be sure not to abuse this power – but we also must be sure to push our customers past their comfort zone to give them the opportunity to have to deal with that experience.
How many times have you delivered a hard session, received verbal abuse along with glares and drama only to have them sing praises once the session is over. There needs to be a pattern in our service. No, this pattern isn’t pain or being a cruel taskmaster, it is about consistent appropriate challenge.
We are here to enhance the quality of our customers and each other’s lives by supporting physical challenge, adversity and victory.
Live it and love it!

.See you next week..