Trainer 2 Manager

I have had some definite "Uh HA" moments over the last 2 months that I would like to share with all of you...

Self:

• Things are not more manageable when you don't have to train 8hrs / do your logs / emails / with your customers base. When managing there are always "things" to do and often more than 1 at a time...
• When managing - all the coaches become your customer base that you need to lead / challenge / hold accountable / and you need to do this each day
• The feeling of accomplishment is much different, and you rely on your "to do list" and your "to be list" to get that feeling...not the great training hour you just delivered

Team:

• You now set the highest example for the facility
• You make the decisions - the hard decisions (tough when it hurts your friends paycheck)
• Sitting down and helping a teammate work through their situations in life and work is very rewarding!!

Operations:

• All the things that "someone else" will do - you become that "someone"
• Positive all the time! Everything is under control attitude
• Knowing when to ask questions and when to answer your own questions
• Systems!! learn to LOVE THEM! (your new bible) - the Management Manual now makes sense...

Customers:

• They all have their opinions on "how you've changed" or what you "should" be doing
• You have to remind them that change is not bad (such a weird stigma)

All in all, if you enjoy a challenge you will love the change...