Delivering Information

Delivering Information

It’s all about the Audience

Always think about who the audience is.

Make the message about them not about yourself.

• When the message is about them, they are more likely to pay attention and absorb the information.
  

Include the audience in the solution - Present the problem, and then ask for their input.

• Even if their ideas are not necessarily implemented, they appreciate being a part of the process.

Information can always be interpreted positively (how we intend it to be received) or (a way which we do not intend)…. Try to ensure that your delivery prevents the later as much as possible.