..self, team, operations, customers..

When we walk through the door at the gym we are on. We are on-display and on-show for all who have eyes and or any observation skills whatsoever…teammate or customer…

What does that mean? It means that everything we do will be seen and every action has a reaction.

So basically we (self) need to help each other (team) by following the systems (operations) in order to provide the best service for our…customers.

In order to lead by example, we must all choose efficiency to be able to produce at a high level throughout the day.

If we are personally working out during a busy time, be flexible with the use of equipment and stay out of the way of your team and customers. Allow their experience to be the best it can be. Why not leave your ipod in your bag and interact with the team and customers too. It’s so fun to have coaches jumping in for parts of sessions or providing additional energy during sessions.

If we are open throughout the day, be sure to limit nonworking computer time to a minimum. With a small number of computers, be sure to give first priority to those who need to do their job. By all means, if there is work to do please go right ahead, but don’t wait to be asked to get of facebook so someone can write a log.

Lastly today…if we cook, we need to clean. If you clean as you cook there will never be a mess to deal with or hinder someone else from working on their recipe. Don’t rely on others to consistently clean up after you and be sure not to fight feedback when you are called out for leaving out your gear.

Our little ecosystem is always in a state of controlled chaos. Be sure to do your part and help versus get in the way of the product.

IF you don’t know how that works, please ask ;)