Put it back where it belongs!

Like come on – put everything back where you got it from…

Ok - so you pull the massage table outside and provide a stretch/massage for the hour…when you are done, put it back inside away from harm’s way and in its safe spot. The same thing should be done with the lotion – put it back – take it out of the sun and put it back where it’s not going to get stepped on and in a good spot for when someone else needs it…

Basically, your mom doesn’t work here and we need to be completely aware that there are more than one person/you that works here SO, everything has its place and everything has a home.

Tell me this, how else do we need to explain it? Please enlighten us and we will sing those tunes…

Or how about this one…take it home! If you bring food for the day, take it home at the end of your day! Our fridge is super small and if everyone was as selfish as some of us, we wouldn’t have any room in it because it would be jammed packed full with lunch material and left over’s…why do we need to put a note on the door reminding everyone that we will be cleaning the fridge out every week? Because all of us don’t see the big picture…

Do some laundry! Humm, the laundry keeps getting done…do you know why? Because the same people are doing it day after day. The same people who don’t do laundry are most likely the ones who give out multiple towels during their sessions because they aren’t keeping track of the first one they gave out… Help the team out by putting someone in a front bridge and running back to check on the dryer. Hell, tell your customer for that hour that you will be right back because you need to do their log and check on their towels. They may have a towel right then, but next time they may not be as lucky. How freaking embarrassing is it when you have to say, ‘we are out of towels right now’? Holy shit-show they must think…there are only a couple customers that are ok with this and may even realize the laundromat we have going on in the back, the rest are expecting a towel…and to be frank – we expect towels to be on-point as well.

Bags! Keep them in check in our back room. We realize that our staff room isn’t in proportion to how many coaches we have, but make the extra effort to hang it, store it, hide it or just keep it tight (zipped up and out of the main path to the laundry) how ironic is it when someone trips on a bag when they are running to get laundry going when we run out of towels!

Hey, don’t get me wrong, we are good – we rock it daily and only sometimes there are issues with said examples…BUT, we need to pull up our pants and keep this well oiled machine running lean and hot! Don’t be the bump in the road that throws this trailer off its hitch!

And these are only examples of simple systems and operations (little things)…there hasn’t even been one mention of replying to your emails within 24hrs!