Tuesday, December 1, 2009

Make your intensions known




I want the straight goods. I want feedback…I can handle it…


Well, maybe not. Quite commonly, our teammates are always saying these things and in reality, they can’t take the straight goods or the straight feedback.


Now, the wvan leadership group learned something very valuable this past quarter and it now it just seems like common sense.


Don’t give feedback without a solution.


Ok, lets break this down…don’t give feedback without a solution! That’s it! Wow, what a concept but think about it. Transfer it into everyday life and think how amazing the outcome can/ could be. The straight goods accompanied by a solution.


What this does, is positions the deliverer of the information in a place of understanding and a place of caring. It means that not only do you care enough about that person to provide advice (constructive feedback) but you care so much that you are offering a solution that may make the transition to their resolution…wow, that’s amazing!



Now, we just need to say thank you and execute the feedback and carry out the solution!



No seriously, if you give feedback, get into the habit of offering a solution too, it may even make you more comfortable with delivering said feedback. God knows, we ALL need help with this and the reason is quite simple. It takes confidence to continually deliver the straight goods and perseverance to be consistent versus just giving up on someone.

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