Tuesday, March 3, 2009

100%



What does that mean?
Well, to many of you – a perfect score. And what’s not to like about that?
Now for us, 100% means many things – but recently, we are realizing that being 100% takes dedication, determination and desire. The funny thing is that every morning we all wake up and have the choice whether to be 100% or less. To be totally honest, it’s easy to be less than 100%. I’m not talking 50%, I’m talking about being in it to win it, but at a slightly low level than 100% - But why not choose to be 100% in? What’s stopping us?
Recently, we have acquired some high profile customers. So we were asked to make sure everything was tight (cleanliness, hellos, goodbyes and atmosphere) well, after just 2 sessions us coaches were talking in the back and a couple of us really just admitted to just doing what we normally do…at that exact time, both of these high profile customers had been saying, ‘you guys are amazing!’ – ‘we have been to a high end gyms in New York and they have nothing you guys’
And seriously, we were just following the systems. We were just doing what we are paid to do the way we have been trained to do things…now, we are all very special people and yes, we all have a sparkle in our eyes and we are passionate about our work. But come on – isn’t it interesting that just doing what we love and sharing our passion that we can impact people who have been all over the place and who have experienced many levels of high end service.
Yes we provide a service, but we also provide a challenge. Both of these new customers have already been challenged. Whether that challenge is profiling or by being asked about personal goals and interests…
So really, what’s the difference in being 100% with one to the next? choice.
Being 100% is all about attempting to be better today than you were yesterday. If you can continue that momentum, experience success and chose to rewrite that story (by trying to better yourself) the sky is the limit.

In fact the only limit is the one that you are putting on yourself right now.

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